ITIL® 4 Specialist: Plan, Implement and Control (PIC) eLearning + Exam

Please note! The eLearning course price includes a certification exam voucher and a Take2 re-sit exam option. If your initial exam is unsuccessful, you will receive an email notification to schedule your re-sit exam, within 6 months from your initial exam's date.

ITIL® 4 Specialist: Plan, Implement and Control is a batch of the ITIL 4 Practice Manager modules that helps individuals in showcasing their comprehension and implementation of the principles encompassed in the five ITIL Management Practices, maximizing value at both strategic and operational levels.

ITIL 4 PIC eLearning will provide an in-depth understanding of the subsequent five ITIL® 4 Practices:

• Change Enablement
• Release Management
• Service Configuration Management
• Deployment Management
• IT Asset Management

OBJECTIVES

• Outline the fundamental ideas, values, principles, and challenges associated with ITIL 4's five management practices
• Guarantee that stakeholders grasp both the strategic and operational necessities for value co-creation and attaining business objectives
• Incorporate the practices into the organization's value streams
• Comprehend the connections and collaborative potential among these five practices
• Utilize metrics and success factors of the practices to enhance performance
• Evaluate, measure, and cultivate the proficiency of the different practices by employing the ITIL Maturity Model.

WHO IT IS AIMED AT

The ITIL 4 Specialist: Plan, Implement and Control module is aimed at individuals who are involved in IT Service Management (ITSM) and wish to gain expertise in planning, implementing, and controlling IT services and related activities.

WHAT'S INCLUDED

• Interactive eLearning: Engage with 12 hours of dynamic content through quizzes and tests that track your progress, making learning both enjoyable and effective.
• Learning Resource Kit: Study with official ITIL 4 Specialist materials, including a detailed Learner Workbook and Quick Reference Guide for exam prep and ongoing learning.
• Official eBook: A valuable guide for exam preparation and a go-to resource for ongoing professional development.
• Auto-marked Sample Paper: Practice with an interactive exam that provides instant feedback, helping you identify improvement areas for better certification exam readiness.
• Official Mock Exam: Experience realistic, timed practice exams aligned with the certification test format. Each mock exam provides unique questions, simulating the test environment to boost your confidence and success rate.
• Free Exam Retake: Take your exam confidently with a guaranteed second attempt if needed.

PREREQUISITES

Candidates must hold one of the following certifications: ITIL® 4 Foundation, ITIL® v3 Foundation, any higher ITIL® v3 certification, or the ITIL® 4 Managing Professional certificate.

ACCESS DURATION OF THE COURSE

12 months

 

ITIL® 4 Specialist: Plan, Implement and Control (PIC) eLearning is provide by PeopleCert. Wakaru is an ATO (Accredited Training Organization) and an AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams.