ITIL® Foundation (Version 5) - remote in English

This training covers the updated ITIL (Version 5) framework, which extends the perspective to encompass the full digital value stream. You will gain a shared vocabulary for connecting strategy, operations, and customer experience, and learn how the framework supports continuous value delivery in an AI-driven environment.

If you can not participate this course, you can send someone else instead of you. If cancellation is done less than 14 days before the course start, we will charge 50% of the price. In case of no show without any cancellation, we will charge the whole price. Cancellation fee will also be charged in case of illness.