Grab@Pizza Business-IT alignment simulation
Kuvaus
Increase your effectiveness through alignment of the Business and IT.
Grab@Pizza is a business simulation where
the participants tackle a tough challenge management demands a better result
in which IT must deliver more value to the business. The company Grab@Pizza
is exposed to challenges which can only be addressed by a synchronized
relationship between the Business and IT.
The objective of the simulation is to
create understanding for Business-IT Alignment in an enriching and fun
environment.
The Mission
Your team leads the IT department for one
of the world’s largest Pizza companies. The mission is to support the business
with IT services of high quality. The marketplace is competitive and the
Business needs to develop attractive products, start new sales campaigns, cut
costs, and offer effective order and delivery methods. All of this can only be
done with the help of better and more business-oriented IT services.
The Objective
The objective of this simulation is to
increase awareness regarding how business demands affect IT and how the
business must work in partnership with IT in order to meet these demands. In
the simulation, the team must manage limited resources and make quick and
correct decisions which create the maximum value to the business. At the same
time, IT must manage service interruption and risks tied to rolling out
untested technology.
The simulation teaches participants the
value of coordinating business demands with the service delivery from IT. Teams
will confront the following challenges:
· ̧How to deliver according to specification
while balancing resources
· How to reduce cost with optimized work
processes and IT tools
· How to utilize vendors effectively ̧
·
How to prioritize IT investments in relation to resources for IT
Operations
·
How to translate business demands to IT services
·
How to plan application development, prioritize projects, and plan
releases
·
How to minimize business risks due to availability, capacity and
security
·
How to realize and communicate business value
The best pizza teams succeed in meeting
the challenges and via seasonal pizzas and Super Bowl campaigns save
Grab@Pizzas year-end.
Experiential Learning
People learn differently, and one of the
most effective means is through practical experience. Seldom is learning more
effective than immersing oneself. By taking responsibility for a concrete
dilemma, we activate ourselves and learn more by doing than simply reading or
listening.
Learning in a business simulation is
achieved most typically in three steps:
1.
Acting and performing, practical experience.
2.
Reflection, understanding, changing
perspective and critically analyzing established patterns.
3.
Formulating newfound understanding, linking it to best practice, and
transferring knowledge to a new working method.
The Simulation Structure
Teams start the simulation with an
existing Grab@Pizza organization. Finances for the year s first 6 months are
inherited, and the assignment is to manage them optimally for the simulation s
upcoming months 7 to 12.
Beyond the financial results, the team also
inherits a number of incidents, actual delivery levels, and some new business
demands. The challenge is to immediately create balance and save the second
half of the year.
ANALYSIS
The team analyzes the current organization
and financials. Together they agree on appropriate adjustments and
improvements.
STEP 1
The team determines roles that are needed
and the number of resources. Resource allocation will have bearing on
productivity for development, processes and the Service Desk.
STEP 2
Based on the strategic decisions already
made by the team, the game leader will present new conditions such as new
business demands, workloads, new technology and new incidents. The team is to
even prepare a report to upper management.
STEP 3
The team will reflect over their results
and effects of their decisions and investments. Further improvements are also
determined.
Steps 1 to 3 are repeated for the year s
simulation months of 7-12. After each month, the game leader will summarize
Grab@Pizzas business situation. Final results, costs, changes and management of
business
demands all of these are summarized for
final analysis and discussion.
Who Should Participate?
Grab@Pizza is aimed at participants who
are responsible for business or IT departments and is appropriate for business
areas such as:
·
Upper Management
·
Business Relationship/Account Managers
·
Line Managers
·
Team Leaders
·
IT Leadership
·
Process Owners
·
Process Managers
· System Managers
The simulation is designed for a group of
optimally 7 to 10 participants per simulation, where 2 to 3 take roles in the
business and the others build the IT department. Several teams/simulations can
be played simultaneously.
Kickoff or team building?
Wakaru provides all necessary resources
for the simulation, including game leader. The simulation is normally led by
one game leader.
If so desired, the simulation can be
configured as a team building activity or kickoff in conjunction with strategic
planning. Other activities such as separate venue, dinner, pub, overnight stay,
etc. can be arranged.
Call us for your pizza delivery!
Please call us with questions and an order
for your favorite pizza!
+358 207 413 330
info@wakaru.fi
Grab @pizza is designed by and registered to Gaming Works BV. Game is
delivered via Wakaru’s partner Onbird which is a licensed partner of Gaming
Works BV.