SIAM™ Foundation eLearning + Exam

Tyyppi: eLearning


The SIAM™ Foundation eLearning course is designed to offer professionals a comprehensive introduction to Service Integration and Management (SIAM™), a methodology that has become essential in the era of digital transformation. This online course empowers participants with the foundational knowledge and skills required to effectively manage multiple service providers and integrate them to deliver seamless business services.

Key benefits of the SIAM™ Foundation eLearning course for participants include:

  1. Mastery of SIAM™ Principles: Understand the core principles, terminologies, and benefits of SIAM™, enabling you to contribute to a SIAM™ ecosystem effectively.

  2. Enhanced Service Management Skills: Learn how to apply SIAM™ practices to manage and coordinate activities across various service providers, improving efficiency, service quality, and customer satisfaction.

  3. Improved Collaboration and Integration: Gain insights into fostering collaboration among internal and external service providers, enhancing the integration of services and facilitating smoother service delivery.

  4. Strategic Alignment with Business Goals: Equip yourself with the knowledge to align service delivery with business objectives, ensuring that the SIAM™ approach contributes to achieving strategic goals.

  5. Certification and Career Advancement: Upon successful completion of the course and the final assessment, participants receive a SIAM™ Foundation certification, recognized globally, which can significantly boost your professional credibility and career prospects in IT service management. The exam voucher is included in the price.

  6. Flexibility and Accessibility: With the eLearning format, participants can progress through the course at their own pace, from anywhere in the world, making it ideal for busy professionals seeking to enhance their skills without disrupting their work schedules.

The SIAM™ Foundation eLearning course is perfect for IT service management professionals, project managers, service providers, and anyone involved in the services sector looking to deepen their understanding of SIAM™ and improve their service integration and management capabilities. Whether you are aiming to implement SIAM™ in your organization or looking to bolster your resume with a globally recognized certification, this course offers the knowledge, skills, and certification you need to succeed.


There are no prerequisites in order to access SIAM™ Foundation course and exam.


180 days


Accredited SIAM™ Foundation training is provided by iCONS – Innovative Consulting Srl, an Accredited Training Organisation of EXIN.