Service North Nordics - SIAM

 

How SIAM has evolved and what role it plays in the era of digital transformation?

Welcome to the Service North Nordics 2024 event, the highlight of the year for professionals working in Service Integration and Management (SIAM). This year offers a unique opportunity to deepen understanding of the current state of SIAM and its advanced application across various industries.

The venue is the historic Stock Exchange Building in the heart of Helsinki, creating a valuable atmosphere for dialogue and networking. The day is packed with knowledgeable presentations, discussions, and insightful case examples provided by leading experts and companies in the field, such as Scopism, Sofigate, Wakaru, Tietoevry, ONEiO, and Apptio.

Participants will have the opportunity to hear and discuss current themes shaping the future of the industry. The program is driven through expert presentations, but also together with the participants. We have also allotted time for discussion after each presentation. To ensure the smooth flow of discussions, a limited number of tickets are available for the event. Act quickly and reserve your spot!

To whom is the event aimed?

The event is aimed at everyone operating within the SIAM ecosystem – professionals in service management and service integration, service managers, procurement managers, as well as representatives of customer and supplier organizations. 

Influence resides in the collective

At the end of the event day, we will organize Finland's first SIAM community meeting. All event participants are welcome to join the meeting, as well as others who have joined the community.

NOTE! if you are joining only community meeting (start 16:00), please register your place here >>

Find out more

For more information about the SIAM community, click here >>

And to join, click this link >>

 

Puhujat

KEYNOTE

Claire Agutter

Director

Scopism

Monica Järvinen

Business Controller

KONE IT

Joen Olsen

Technology Economist

Apptio

Tomi Kaleva

IT SIAM Lead

Finnair Oyj

Juha Berghäll

CEO

ONEiO Cloud Oy

Henning Tønnesen

Head of Service Management office

Caverion Oyj

Kapil Vidhani

Head of SIAM Delivery

Tietoevry Tech Services

Petri Väyrynen

HPJ

Wakaru Oy

Ohjelma

23.4.2024

SIAM - Service North Nordics
08:00 - 09:00
Welcome to conference! Registration & breakfast
09:00 - 09:15
Conference opening
HPJ
Petri Väyrynen
Wakaru Oy
09:15 - 10:00
SIAM Past, Present and Future
Director
Claire Agutter
Scopism
10:00 - 10:15
Coffee break
10:15 - 11:15
KONE IT transformation journey into Understanding the Cost and Value of Services
Business Controller
Monica Järvinen
KONE IT
Technology Economist
Joen Olsen
Apptio
11:15 - 12:15
Lunch
12:15 - 13:15
Navigating new horizons: The Finnair SIAM Journey
IT SIAM Lead
Tomi Kaleva
Finnair Oyj
13:15 - 13:30
Coffee break
13:30 - 14:30
From Silos to Symbiosis: Creating Value through Service Integration and Management
Head of Service Management office
Henning Tønnesen
Caverion Oyj
Head of SIAM Delivery
Kapil Vidhani
Tietoevry Tech Services
14:30 - 14:50
Coffee break with Snack
14:50 - 15:50
When APIs are not enough - case IT services ecosystem
CEO
Juha Berghäll
ONEiO Cloud Oy
15:50 - 16:00
Conference closing words
16:00 - 16:15
Coffee break (short break before community meeting)
16:15 - 18:00
SIAM community meeting - SIAM social roundtables
18:00 - 19:00
Networking with food & drinks

Osallistuminen

Tapahtuman lipunmyynti on päättynyt.

Kumppanit

Yhteistyössä

Sijainti

Pörssitalo
Osoite:
Fabianinkatu 14, Helsinki