KONE’s SMO Journey
Welcome to the webinar about KONE Service Management Office
Webinar is in English.
- 09:45-10:00 Login to the webinar
- 10:00-10:05 Webinar opening by ItSMF
Speaker: Jayakumar Sambasivam, KONE
Jayakumar Sambasivam works for KONE in the role of Head of End User Support, leading KONE’s Service Desk, End-to-end service integration and SMO function. Jay has more than 22 years of experience and with KONE for over 16 years in various roles in a multi-supplier environment.